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Frequently Asked Questions (FAQs)

Find answers to some of the questions you may have regarding the New Zealand Collective of Abused in State Care (NZCAST) here.

 

We’ve addressed some of the most common ones below, but if something isn’t clear, feel free to contact us. We’ll be happy to assist you in any way possible.

 

  • About NZCAST

  • About Claims

About NZCAST

Q: Who can join NZCAST?

A: Any survivor of abuse in state care in Aotearoa is welcome to join NZCAST.

 

We invite all survivors—regardless of their time in care or the type of care they received to be part of our community and our kaupapa for change.

Q: What are the benefits of joining NZCAST?

A: Membership gives survivors access to a wide range of supports, including:

  • Emotional Support: Spaces to connect with others who share lived experience through peer support and survivor-led groups.

  • Advocacy: A collective voice pushing for justice, accountability, and policy change within the state care system.

  • Healing Resources: Information on counselling, wānanga, and healing pathways that support hinengaro, tinana, and wairua.

  • Community Engagement: Wānanga and community events that foster whanaungatanga, empowerment, and belonging.

Q: How can I join NZCAST?

A: You can join NZCAST by filling out our membership form on the website here or contacting us directly for assistance. You can also join our Facebook group here.

Q: Is there a cost to join?

Q: How does NZCAST advocate for survivors?

A: No, joining NZCAST is completely free. We believe that every survivor deserves access to support and resources without financial barriers. Our funding comes from donations, grants, and partnerships with other organisations dedicated to supporting survivors.

A: NZCAST engages with government agencies and stakeholders to promote systemic change.
Our advocacy efforts include:

  • Policy Development: Collaborating with policymakers to influence legislation that protects survivors and enhances accountability.

  • Awareness Campaigns: Raising public awareness about the history and ongoing issues related to abuse in state care.

  • Survivor Testimonies: Amplifying survivor voices through storytelling initiatives to highlight the need for change and justice.

Q: What support services does NZCAST offer?

A: NZCAST provides various support services, including:

  • Counseling Services: Access to qualified mental health professionals specializing in trauma-informed care for survivors.

  • Legal Assistance: Guidance on navigating legal processes related to abuse claims and accessing redress.

  • Peer Support Networks: Opportunities to connect with fellow survivors for mutual support and understanding.

  • Workshops and Training: Educational programs focused on healing, empowerment, and personal development.

Q: Can I remain anonymous?

A: Yes, we respect your privacy and understand that many survivors may prefer to engage anonymously. You can choose to participate in support services and activities without revealing your identity. We are committed to creating a safe environment for all members.

Q: How can I get involved with NZCAST beyond membership?

A: Members can contribute to NZCAST in various ways, including:

  • Volunteering: Join our team to assist with events, outreach, and advocacy efforts.

  • Participating in Events: Attend and help organise community      events, workshops, and forums focused on survivor experiences and advocacy.

  • Sharing Your Story: If comfortable, share your story to help raise awareness and inspire others to join the movement for change.

Q: What if I have more questions?

A: If you have any other questions or need further clarification, please don’t hesitate to reach out to us via our contact page. Our team is dedicated to supporting you and providing the information you need. Whether you prefer to communicate via email, phone, or in-person meetings, we are here to help!

About Claims

Q: Do I have to be sexually abuse to make a claim with a department?

A: No, most claims processes only require you to be harmed in care, this can be emotionally, physically, or sexually.

Q: I made a claim and received money, but I did not mention everything, and I do not believe what I got was correct. Is that it?

A: It depends. You may have to wait for the new redress system to look at your old claim, but if you did not mention certain things you can certainly still make a NEW claim based on those things.

Q: Do I have to have been in foster homes run by CYFS/DSW/MSD to make a claim?

A: No, you have to be under the legal guardianship of CYFS. If you were abused in your own family home or with other family members, but CYFS came and did not remove you despite sighting harm, or not doing the proper checks for the time, you may still be able to make a claim.

Q: Can I get support and help for my claims?

A: Yes, there is a lawyer (David Stone Lawyers) that a lot of clients use, you can also get help with advocacy through the people on this page, and there is a number of supports available.

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